A Workplace Where Culture and Benefits Shine! - Anonymous employee Members 1st Employee Review

5.0
12 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

As an employee at Members 1st Federal Credit Union, I can wholeheartedly say this is an incredible place to work! The company culture is truly exceptional—focused on teamwork, support, and a genuine commitment to serving our members. The leadership fosters an inclusive and positive environment, encouraging growth and collaboration at every level. The benefits are outstanding, including competitive salaries, comprehensive health coverage, generous paid time off, and robust retirement plans. Employees are also empowered with ongoing training and career development opportunities, which make you feel valued and invested in. The sense of community here, both within the workplace and through our outreach programs, is unmatched. Working at Members 1st feels like being part of a faM1ly that cares about making a difference. I’m proud to be part of this amazing organization!

Cons

Busier Work Periods: Growth can bring more tasks, like managing new member accounts or loans, which may occasionally mean a busier schedule or extra hours. Adapting Systems: As the credit union expands, some processes or tools may take time to catch up, causing minor hiccups until new systems are fully in place.

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Members 1st Response
1y
Thank you for the awesome 5-star review! We’re so happy to hear you’re loving your time at Members 1st Federal Credit Union. It means a lot to know you feel the teamwork, support, and community culture we’re all about. We’re thrilled you’re enjoying the benefits, growth opportunities, and being part of our faM1ly—it’s folks like you who make this place special! Thanks for the heads-up about the busier times and system hiccups that come with our growth. We’re definitely working on smoothing things out to make your day-to-day easier. Thanks for being such a key part of our faM1ly. The Members 1st Team

Explore other reviews about Members 1st

5.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Competitive salary with REAL opportunities to advance. Great benefits, matching 401k, excellent health insurance, tuition reimbursement Work with happy/positive people who love what they do Build relationships with the people from your community.. ,

Cons

Having to deny members from loans Pushing products and services to members randomly some “cold calling”

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Members 1st Response
5mo
Thank you for sharing your experience. We’re thrilled to hear you’ve found competitive pay, great benefits, and opportunities for advancement, as well as a positive team environment and meaningful connections with our members. We appreciate your honesty regarding the challenges of denying loans and occasional product outreach. Feedback like this helps us continue refining processes to support both our associates and our members. If you’d like to share additional thoughts, we welcome your input anytime at 717-458-6934. Thank you for being part of our team and for helping us live our mission every day! The Members 1st Team
3.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Schedule on the business team. 401(k) is amazing. Healthcare is great.

Cons

Poor leadership across the board starting with VPs. C-Suite claims to be transparent, but then people (VPs) who are friends with the CEO get hired out of the blue. Poor PTO plan. No cost of living adjustments on already poor salaries. Does not value tenured employees. Prefers to hire new, cheap labor instead of treating invaluable tenured employees with dignity and a fair pay.

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