3.0
26 Jun 2017
Anonymous employee
Current employee, more than 8 years
San Antonio, TX
Recommend
CEO approval
Business outlook
Pros
Nominally priced medical insurance. Most departments offer tons of OT if you want it. Good area to work in. Quarterly/yearly bonuses for sales/processing teams. Yearly bonuses for everyone else. Work at home is offered to some.
Cons
Work at home isn't continually offered, so you never know when it will open up again. All of the departments are kept separate and never have a clear understanding of what everyone else does. Which is where the customer suffers if departments have to communicate to get something done for them. Within departments, there are so many different ways to complete the same tasks. Lots of turnover at all levels, even upper management.