Surprise closure of 34 centers - Senior Counselor Medifast Employee Review

2.0
15 May 2015
Recommend
CEO approval
Business outlook

Pros

The members were the best part of the job. Salary was decent for the work performed as a counselor.

Cons

Work hours were terrible. Split schedule, could never have 2 days off in a row. Skeleton crew working conditions meant major planning if you wanted to take a day off and they surprised us on a conference call with the closure of 34 centers (all corporate centers in the south east). On this call we were not allowed to ask any questions and were not told why or what we were supposed to tell our new and old members. To top that off corporate sent an email to the members 1 hour after our conference call, to tell them about the center closures. This led to the assumption that we knew about the closure and did not tell the members. We also had to constantly call members that obviously didn't want us to call them, this was done on a weekly basis. This company left a really bad taste in my mouth to say the least.

Explore other reviews about Medifast

5.0
29 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Medifast is in the midst of an exciting transition to helping people improve their metabolic health. People are dedicated to helping others and support each other amongst teams, which makes the hard work worthwhile.

Cons

The work is currently fast-paced to meet the changes in the market.

5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive work environment, growth opportunities

Cons

The ethics of selling health programs can get fuzzy

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