Witnessing and Working for a growing brand - Anonymous employee Medical Guardian Employee Review

4.0
23 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Multiple shifts available, Relaxed atmosphere, and growth potential... This company is doing business all across the US and has had a great amount of growth in recent years... As for the actual position I am in... CS is phone based but you don't get that draining call center feel about it... the customers are mostly seniors and a lot of them have a lot to share and it actually feels pretty good too talk with them and help them out...

Cons

The insurance is high but a lot of places are in the same boat these days... it's not far off from what I paid before

Explore other reviews about Medical Guardian

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I joined Medical Guardian after spending 17 years with the same company, so starting over in a new role was both exciting and a little intimidating. Looking back, it was one of the best decisions I've made. From day one, the support I received has been exceptional. The onboarding process was smooth, leadership is approachable and accessible, and there is a genuine culture of collaboration. In my many years in the workforce, I can honestly say I've never worked with a more supportive group of people. Everyone is willing to help, share knowledge, and work together. It's an environment where employees are respected, valued, and encouraged to grow. Most importantly, I enjoy coming to work each day and feel proud of the impact we're making. I don't typically write reviews, so when I do, it's because I stand behind what I'm saying. If you're looking for a company that is inclusive, supportive, mission-driven, and genuinely values its employees, Medical Guardian is a wonderful place to build a career.

Cons

I have not experienced any cons in my time here.

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Break room was pretty well stocked when I was employed there.

Cons

Very stressful environment. Lack of training for all positions which was then further compounded upon by the implementation of a new system which backed up the workload by 2 weeks and management made the mandatory overtime call even though the system still wasn't running well most of the workday. Employees blamed for the issues of the new system by the warehouse manager and we were regularly told that messages had to through 4 people before any issues were addressed by the onsite IT team that was actively working to iron out issues. The quickest fixes were implemented when IT came out of the conference room to ask us directly what the problems were yet management wanted everyone to go through them even though it led to a massive waste of time.

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