MediaVision

2.0

4 Mar 2024

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

There are some very kind people who work at the agency. You get to work with some great brands.

Cons

The company continuously talks about having a strong culture which is core to the agency but the culture is one of normalising being overworked with very little support. The office is constantly filled with gossip and your personal information is regularly communicated with people is shouldn't be. The workplace is very inaccessible, with offices chosen without taking access requirements into account. Whilst the client leads try their best, they are overstretched and not very well-equipped to be able to manage accounts effectively. The agency over promises and under delivers which leaves staff feeling like they are constantly failing. Staff are always overworked and regularly putting in more than the hours they're paid for which adds to a feeling of overwhelm and personal failure. When things go wrong there isn't a 'how can we fix it' mentality, instead it is a mentality of blame. Senior members of the agency have been known to make members of the agency feel very belittled, to the point of crying, with no acknowledgment or apology. Promotions and progression are spoken about often but there is always an excuse as to why the progression can't happen 'yet' with expectations which fall outside of your job role often cited as a 'reason'. Flexible working isn't flexible and you are extremely micromanaged, to the point of having your time logging and task list called out to the entire agency on a daily basis. They push staff out or simply fire them, you never feel safe and secure in your position and you constantly feel on edge in your job security. When being put in this position you are also often isolated from employees through the gossip and exposure of personal information the office carries. Your mental health will suffer significantly and very few people leave the agency on good terms with everyone. Ideas and contributions to better the agency aren't taken on board and are often ignored. Employee success isn't rewarded, the agency will make you sit once a month to listen to how well we're doing with a laughable bonus structure to back this up. There is a clear 'inner circle', if you're in you're in and if you're out good luck to you.

MediaVision Response

Thank you for taking the time to share this feedback with us. We’re glad that you enjoyed working with our brilliant roster of clients, alongside some great colleagues. I’m sorry to hear that it wasn’t all a positive experience for you. It’s important to us that every team member receives a consistent level of support and the opportunity to develop in their role. With this in mind, our management team have recently completed a management training programme to help develop and enhance their skills in this area. As a business, we’re proud of the number of internal promotions that have happened over the last 18 months (please check out our team on LinkedIn), and the career development opportunities that have come from internal team moves, so I’m disappointed to hear that the chance for development didn’t come your way. With regards to workload levels, as a small but fast paced agency, we are continually reviewing our processes to ensure that we have a clear picture of capacity in the team, and we have recently updated our hours planning process to support this. Our hybrid working model (2 days in the office/3 from home) is designed to offer flexibility and shows the trust that we have in our teams to work efficiently and effectively from home. Whilst some of your comments are not accurate based on current practices (e.g. the reference to "having your time logging and task list called out") work/life balance means a lot to us, and your feedback indicates to me that there could still be more work to do here. I have raised them with our recently appointed Ops Director, so they have this insight. Furthermore, I invite any current employees with concerns about their workload to reach out to me directly. They are also welcome to do so anonymously via our Employee Council, if that’s preferred. In reference to the company bonus scheme, despite the more challenging economic climate over the last year or so, we've taken every possible step to ensure that the majority of our team receive a bonus payment (paid out twice last year), at a time when many other businesses haven't been able to. The bonus scheme is based on both company performance and individual performance. Company performance is communicated to all employees on a monthly basis (and the CEO and Managing Partner offer an 'open door' policy to anyone who would like to learn more) and individual performance is discussed through monthly 1-2-1 meetings with managers. We will continue to review this process to ensure that the appropriate level of communication and clarity is being provided relating to bonuses and overall performance. We value all of our current and former employees’ feedback and would be keen to learn more about your experience and where you feel things could have been better and how we can improve. Please feel free to contact me directly to discuss. We wish you all the best. Natalie Bell, People Director

Expect to be overworked and underpaid with no progression - Anonymous employee MediaVision Employee Review

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