Medallia Review - Customer Solutions Analyst Medallia Employee Review

5.0
22 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Tech company with an inspiring and dynamic environment. Customer Experience Management is increasingly essential topic within a lot of industry. Medallia's culture promotes personal growth, learning and seeing challenges as an opportunity to improve. They are also great at ramping up new comers

Cons

No real cons yet. Maybe simply an interrogation regarding how the company will manage its growth. CEM is growing and Medallia will keep up. I hope it does not dilute its culture and internal capabilities.

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5.0
3 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote, experienced teams that offer learning potential

Cons

KPIs are determined by billable hours which you may not have control over directly

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