Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Medallia?

36% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (49) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 152 reviews)); "Great culture and fun to be around space." ((in 112 reviews)); "some good benefits" ((in 65 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 31 reviews)); "Good pay and cares about employees" ((in 29 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Lots of layoffs over the years and org changes without much support" ((in 42 reviews)); "Clueless leadership." ((in 40 reviews)); "Not clear career path and training." ((in 22 reviews)); "Bad managers seem to be an epidemic here." ((in 19 reviews)); "No transparency like before." ((in 11 reviews))

What are employees saying about Medallia redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia redundancy and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

Great Company-- but need better execution on seeing things through - Sales Department Medallia Employee Review

4.0

22 Apr 2014

Sales department

Recommend

CEO approval

Business outlook

Pros

Great upside potential. Flexible working hours. Strong culture.

Cons

Company meetings drag on for ever. Lots of fan fare and lip service but very rarely see items executed on. The extent that culture is focused on looses it's genuine organic feel (i.e. are we doing things b/c we are really cool or because we need to help our employees feel like we we're really cool).

Explore other reviews about Medallia

5.0

3 Jan 2026

Principal cx advisor

Recommend

CEO approval

Business outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

1.0

1 Jul 2026

Software engineer

Recommend

CEO approval

Business outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

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Jobs at Medallia

Principal Product Manager, AI Platform

Pleasanton, CA

US$186K - US$260K /yr

(Employer provided)

View job

Field Marketing, Senior Manager, Strategic Events & Executive Experiences

McLean, VA

US$123K - US$185K /yr

(Employer provided)

View job

Client Services, Consultant (Public Sector)

US$126K - US$171K /yr

(Employer provided)

View job

Enterprise Account Executive

United States

US$132K - US$166K /yr

(Employer provided)

View job

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Medallia

Great Company-- but need better execution on seeing things through - Sales Department Medallia Employee Review

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