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      Medallia

      Engaged employer

      Medallia reviews

      Medallia review - Client Services Analyst Medallia Employee Review

      4.0
      29 Dec 2013
      Client services analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      People are great, culture is very good and very good perks such as free lunches! Silicon valley software firm pre-IPO and receive share. Leader in industry.

      Cons

      Not much trainer or management schemes, no idea of career path or structure.

      Explore other reviews about Medallia

      5.0
      3 Jan 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      4.0
      26 Jun 2026
      Senior technical analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully remote, experienced teams that offer learning potential

      Cons

      KPIs are determined by billable hours which you may not have control over directly

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