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      Medallia

      Engaged employer

      Medallia reviews

      Overall great company - Customer Solutions Analyst Medallia Employee Review

      4.0
      10 Apr 2016
      Customer solutions analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative environment. Highly motivated group of people.

      Cons

      Currently experiencing a lot of growing pains, so there is less emphasis on maintaining the culture.

      avatar
      Medallia Response
      10y
      Thank you for your review. We are experiencing some growing pains, but our culture will always change whether or not we're in a period of rapid growth. Our goal isn't to maintain what we have as much as improve it. If you think of specifics, please let me know. My email is amy.pressman@medallia.com.

      Explore other reviews about Medallia

      5.0
      3 Jan 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      4.0
      26 Jun 2026
      Senior technical analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully remote, experienced teams that offer learning potential

      Cons

      KPIs are determined by billable hours which you may not have control over directly

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