2.0
3 Jul 2026
Anonymous employee
Current employee, more than 1 year
Washington, DC
Recommend
CEO approval
Business outlook
Pros
Supportive, approachable, and understanding middle management that genuinely advocates for their teams. Dedicated case managers and front desk staff work hard every day to keep the center running and ensure clients receive the care and support they need.
Cons
Low staff morale driven by pressure from upper management. High turnover resulting from poor employee retention and insufficient support for frontline staff. Frequent turnover places additional strain on middle management, creating a cycle of increased workload, stress, and burnout across teams.