Horrible Company, Horrible Benefits, Horrible Pay - Customer Service Representative (CSR) Maximus Employee Review

I am a transfer from Navient DOE and the difference between the two employers is like night and day. Maximus offers very low PTO. ZERO sick days. They have a point system so if you call out the day of, you’re out of luck (and possibly out of a job). The bonus structure is a JOKE. There is basically no room for growth. Navient had a yearly review structure where you would get a 5% increase every year … Maximus gives you nothing. The job is a call center job and the stress is not worth the amount of pay they give you. DO NOT APPLY FOR THE BILINGUAL POSITIONS. They will make sure to give you twice the work and half of the benefits. You’ll never be able to request PTO and you only get an extra dollar for your extra work. The supervisors/team leads themselves are great. The company just really sucks. I have been diagnosed with anxiety and depression after working here for six months.