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      Maximus

      Engaged employer

      Maximus reviews

      Pros and Cons - Customer Service Representative (CSR) Maximus Employee Review

      2.0
      13 Mar 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good dental insurance for employees

      Cons

      Room for advancement is based on who you know and not on your professional experience or knowledge

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      Maximus Response
      4y
      We appreciate that you took the time to post a review and are pleased that our benefits package is a positive aspect of your employment. If you have any additional suggestions on how we can continue to improve our employees' experience, please reach out to us at feedback@maximus.com. All messages are treated confidentially.

      Explore other reviews about Maximus

      5.0
      2 Jun 2026
      Client support iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

      Cons

      Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

      4.0
      6 Jul 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy calls, extra incentive for healthcare

      Cons

      poor and rushed training. Laid off out of no where because they overhired.

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