Pros
The clients are mostly a joy to work with and co-workers (if you are on a team with dedicated people) make the job fun. Helping people during stressful times in their lives is very rewarding.
Cons
-Use a fear based, demoralizing leadership style. -Training is unpaid, but required, which is not legal. -8 hour shifts can turn into 10 hour shifts with the possibility of having to drive up to 3 hours to get home. -Processes and policies continually changing and in flux - training is not updated to reflect the changes, so new employees are constantly frustrated - more seasoned employees start to tune out. - No information about job sites are given. The job could 50 to 300 lots, but the expectation is always to get it done in one day. -They punish people by taking away shifts instead of dealing with an issue from an employee. -Mostly ignore feedback and tend to blame shift.