Dead end job - Customer Service Representative Maverik Employee Review

1.0
10 Jan 2025
Recommend
CEO approval
Business outlook

Pros

No pros at all working for Maverick

Cons

They hire all customer support reps through a temp agency. Many of my coworkers are still temporary employees after one year. Have been there close to a year, no coaching, no clear path to becoming a permanent employee... Also, the job is absolutely terrible! I've worked customer service for 20 years and this is the most emotionally taxing job I've ever had. They recently took the WFH option from us, no pay raises, no perks, two 10 minute breaks ( on the 6th floor of the office building, so that's not even time to go to the store downstairs)- no lunch break. Manager is out of touch. No one cares.

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Maverik Response
1y
We're sorry to hear that your experience hasn't met your expectations. If you're open to speaking more about this, please email us your contact details at hrsupport@maverik.com so we can discuss ways to improve your experience.

Explore other reviews about Maverik

5.0
1 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great Environment Great Pay Great Place to Work

Cons

There were no cons found.

4.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Community and pay and knowing everyone and the feeling of being there for the community.

Cons

Constant changing of things that weren't broke, no backup by uppers, the stress of never having the hours needed to run the store so you have to work 16 hour days and get paid for a 40 hour work week and the insubordination

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