Pros
Great incentives, benefits, product, training. The company has a friendly atmosphere. Home office is just a phone call away.
Cons
The company has changed drastically. We are now micromanaged as to how we are supposed to spend every minute of the day. This is a rigid environment and you are not allowed a lot of input or to be creative. If you step outside of the box, you are held accountable. The upper management believes in favoritism and holding each store manager to a different expectation. While it is okay for one store manager to do one thing, it is not okay for another store manager. The area leader tries to put the staff against the store manager and encourages a lot of side talk. She does not encourage face to face resolution which creates a toxic, hostile environment. It may be different for other area leaders, but I have encountered a terrible one. Don't be afraid to stick up for yourself and fight for what is right. I tried to do this, but I was forced out. It's a shame, because I love this company.