Pros
Great company with a great business model and a visionary CEO. This company will stay profitable as long as regulations support it and more people continue to use cards. Lots of good acquisitions to strengthen the payments expertise,
Cons
This company is led by very poor Technology Executive leadership. All are after buzzwords with little to negative impact on the organization. Middle management is completely demotivated and will do whatever to please the bosses as against what's right for the Company. Tech organization has never built anything right the first time. Few want to make it Amazon and make employees spend most of their time writing MTR type reports and go on providing free pieces of advice starting how things are done at Amazon. Titles are changed to prove the organization is simplified. Poor architecture of the products except the mainframe system developed long ago and the architecture team does not have any clue on how to help solve problems rather than providing free advice. Most of the EVPs never talk to low-level staff, arrogant, and make decisions with less to no information causing collateral damage. Unfortunately, everyone makes up to President with wrong and filtered headlines and are eager to punish honest hardworking leaders once they see them as threats to their positions or job safety given loaded stock benefits. People are hired from outside at EVP levels just based on resume with no significant execution experience in either technology or empathy-based leadership. Even worst, they all compete with each other to build Silos but do not say that in public. One wonders how O&T has become a place with no empowerment in a company where empowerment and decency are touted as the biggest enablers.