It can be decent, or it can be horrible. - Licensed Massage Therapist Massage Envy Employee Review

3.0
25 May 2016
Recommend
CEO approval
Business outlook

Pros

It's great to have the clients come to you, to have your sheets and towels provided for and washed, to have expensive lotions provided, have electric tables with heaters, etc., utilities are provided for too obviously. No overhead or rent, etc. Not to mention they do all the customer service for you. You just show up, set up a table and work.

Cons

Pay is usually pathetic compared to the industry standard. You can expect around 15 an hour when people pay me (as a private practitioner) 60-80 per hour. Tips can be good DEPENDING: women get tipped far more for somewhat obvious reasons, you have to be really good to get a decent tip. I happen to be really good, so I got great money, but most of the therapists did not. I had to go above and the call of duty to get that as a male therapist. I know a few women that don't do anything TECHNICALLY inappropriate, but they move their hands in a certain way and talk nice in a certain way that changes their tips BIG TIME, and they admit it. Management varies big time from franchisee to franchisee, so it's a gamble. The could be successful and generous, or successful and stingy. You could have a nice big well stocked break room, or a dirty little closet in the back with forty people trying to hang out in it. You could all the best equipment or old rickety garbage and sheets with holes. Benefits are usually worthless too btw. And be warned, if you want to work yourself into the hospital, they have no problem letting you. Be smart and be careful with your body.

Explore other reviews about Massage Envy

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

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Massage Envy Response
3w
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
3.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

AMTA insurance covered, job equipment provided by company

Cons

Franchise owners operate at different levels of support

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