Massage Envy

The Good, the bad and the Really Ugly. - Licensed Massage Therapist Massage Envy Employee Review

3.0

14 Dec 2025

Recommend

CEO approval

Business outlook

Pros

Free Liability Insurance Steady pay Benefits for full time only Nice location Bookings are usually good, Fully booked if popular. Decent pay for starters job. Mostly positive environment. Room for growth I honestly loved working at my location and my fellow coworkers.

Cons

Franchised based Management needs work. Biased and gossips about other employees. Too much drama, favoritism. Easily written up for anything. ( hence gossiping not allowed by anyone but management) No sit pay. Commission based only Owners seem biased Not really any perks, minus a dollar for requests, prebooks and enhancements but if locations do not perform owners liking, you will lose those perks.

Massage Envy Response

5mo

Thank you for your comment/review we appreciate hearing feedback on franchised locations. As a whole, we believe franchisees aim to deliver a positive experience to their employees. We recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience varies from one franchised location to another. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

The Good, the bad and the Really Ugly. - Licensed Massage Therapist Massage Envy Employee Review

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