Once a great company. Horribly mismanaged. Management either disconnected or fake & vengeful. Very cliquish. - Anonymous employee Mary Kay Employee Review

3.0
15 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and work/life balance. Generous product discount and onsite restaurant. Generous 401K possibilities and corporate discounts. Enjoyed working with my peers and direct reports.

Cons

Too much disingenuous "fake it til you make it" attitude and butt kissing in the corporate office. Worked with a handful of managers with integrity and good intentions. In my experience, most managers, directors and VPs (and above) "manage UP," looking out for their own self interest rather than looking out for their direct reports. Gossip, backstabbing and drama are par for the course. Difficult to know whom to trust. Everyone is distrustful of HR. Culture has slowly dissipated since Mary Kay Ash's passing.

Explore other reviews about Mary Kay

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

People-oriented, good values, strong mission

Cons

Sometimes awkward hierarchy and employee performance review process

3.0
17 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful coworkers, amenities at the Mary Kay Building, and overall a mostly pleasant place to work from a day to day perspective.

Cons

Senior management seems totally lost. Strategy is ever shifting, and seems based more on whatever management's current flight of fancy happens to be. Little to nothing has been done to address the very real long-term issues related to the business. There's a reluctance to meaningfully change or address systemic issues leading to an existential risk to the business. It's so bad, the former CEO is suing the current CEO for mismanaging the company. They are father and son. It's that bad.

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