Pros
People who are timeshare owners do know what to expect and it's easy to please since they are educated in the timeshare programs unlike the day to day transient. Ability to transfer comes in a short time and benefits start in a shorter time! Since there are timeshare maintence fees, work hours do not come short and always available since payroll doesn't depend on occupancy.
Cons
Days off are based on other's schedules and requests off. Some guests are used to the way a full service hotel works and it's hard for guests to understand why certain things are not done. Being a vacation club, guests believe the vacation club still operates the same as a main Marriott brand. The front desk system is still backdated from 1987. There is no GUI system like Hilton or Disney so everything is command line. Very annoying. The reservation system is aggravating as it's a command line system with information feels that it's encoded on the screen