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Marriott Vacations Worldwide

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Loved Working Here - Sales Team Leader Marriott Vacations Worldwide Employee Review

5.0
23 Feb 2013
Recommend
CEO approval
Business outlook

Pros

Fun work environment, Customer centered attitude, Awesome Training, Room to move up! The call center always had fantastic energy, and you could count on Management to pull through some of your harder to pull customers. They did everything in their power to Accommodate Rewards members in the event that their first pick was not available.

Cons

Some of the preview packages were not easy to sell the customer on. At times, a lot of pressure to hit goals for Super teams with little leverage for reps

Explore other reviews about Marriott Vacations Worldwide

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

All of it growth potential and the ability to provide for my family based on what I do for the company

Cons

Pressure is a privilege. !

2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Bebefits like medical were good.

Cons

During my employment as a Quality Assurance employee, I experienced clear unequal treatment compared to colleagues in the same position. Westbound QA employees were not required to clock in and out for lunch, while Eastbound QA employees like myself were required to do so — despite holding identical job classifications. As an hourly employee, this meant I was regularly working unpaid time during mandatory "break" periods. This was not a minor oversight — it was a policy applied unequally between teams. When I raised this concern directly to my manager, instead of acknowledging the legitimate issue, my manager responded by threatening to file an internal HR complaint against me — claiming I had raised my voice in a customer area. I did not raise my voice. Rather than addressing the problem, my manager used this as an opportunity to discourage me from speaking up further. This entire conversation was recorded with my manager's full knowledge and consent. Additionally, a senior manager in my department consistently declined notarization requests from the sales team, redirecting all notary work to me despite being equally qualified. When I was finally given authorization by the Director to take my 30-minute break, I returned to find 7 notarization documents piled on my desk — the senior manager had declined to handle them during my authorized absence.

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