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Marriott International

Engaged employer

Front Desk - Anonymous employee Marriott International Employee Review

4.0
23 Apr 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing perks: discount rooms, you can stay at any marriott anywhere in the world for almost nothing. Great benefits, employees are always cheerful. Chain of command, and HR is very serious. Any problem whatsoever that you take up to HR will be handled promptly.

Cons

Working at the front desk, the guests treat you horrible. No holidays, sometimes very long hour days.

Explore other reviews about Marriott International

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible for college student hr

Cons

Dealing with irate customers but part of job

3.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Large building with many great people you will work alongside and who are very helpful.

Cons

Differences of treatment between workers with the hotel and contracted workers felt wrong. Paid hourly but was expected to respond to emails and calls outside of working hours on occasion. Unrealistic expectations from management regarding reviews given the state of the rooms and facilities.

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