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Marriott International

Engaged employer

poverty level pay - Reservations Call Center Marriott International Employee Review

1.0
8 Dec 2016
Recommend
CEO approval
Business outlook

Pros

flexible schedules. health benefits. hotel perks but you won't earn enough to use them.

Cons

one call after another without a chance to catch your breath and regroup. Even if you are doing well, they will criticize you when monitoring calls. You will work hard for very little pay.

Explore other reviews about Marriott International

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits. You can see the company makes a real effort to take care of their employees.

Cons

The expectations of hours worked are very high. 50 hours a week is the minimum, the reality is you will be at the property a lot longer each day.

3.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Department is great! Hours are flexible with respect to workload. Career growth at the company is outstanding as long as you show dedication and commitment to the role.

Cons

"Full time" hourly employees face cuts during off seasons which makes the job posting information about full time hours unclear and is only addressed after the hiring process concludes during orientation and is not highlighted and often quickly discussed to stream light on the perks that do not calculate the negative impact on the factors left out after the fact.

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