Pros
The people actually on the front lines doing the work are smart, driven, and deeply committed to customers.
When leadership stays out of the way, good work can happen.
Cons
The CEO treats the company like a personal vanity project, valuing optics over substance — plenty of smoke and mirrors, but not much real progress being made towards the company vision.
Talented employees are not empowered with the resources, authority, or decision-making ability to influence real outcomes. They are routinely ignored, sidelined, or driven out when they speak up.
Strategic priorities shift constantly based on leadership whims wasting time, money, and energy and driving up employee frustration. Even the most complex projects are dismissed as “easy,” and any progress is met with criticism rather than recognition.
Credit is reserved for the CEO, while blame is quickly pushed down — or onto those who have (wisely) left the organization
No empowerment, no resources, and no trust — just micromanagement.
Extremely high turnover in leadership continually erodes stability and morale.