Unrealistic expectations! - Sales Associate Mango Employee Review

2.0
18 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Generous 25% off discount for all employees Commission and bonuses on top of salary The store had a real sense of team effort about it !

Cons

Unrealistic expectations set by area manager/senior management and executives! As a lot of the senior management were Spanish (Spanish company) communication was extremely poor and when visiting the branch they appeared extremely unfriendly! Senior management did not care for the sales associates at all. Working hours and conditions were not great. Staff are poorly treated (even the most senior positions in the store) If daily,weekly and monthly targets were not met there would very bad and pressurised vibe in store. The work itself was very repetitive, being made to stay on one section for nearly an 8 hour shift was extremely tiresome. The branch I worked for did not have a security guard even though it was a big store because company bosses didn't want to pay for one so therefore,it was up to sales assistants to look out for any suspicious activity and act as the shops security ! Lowish wage even when going the extra mile and management expecting certain members of the team to do more senior jobs not in their job description (count the cash/man the tills etc.)

Explore other reviews about Mango

5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Culture and work life balance

Cons

At the time was not fully established

2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay range, ability to be promoted quickly

Cons

Unprofessional management from district manager level up to regional team. No support in achieving business metrics. Unachievable sales targets, based on no market research. No accountability from anyone. All blame for store business is put onto store manager.

See reviews by: Helpful|Rating|Date|All