Nothing Good About This Company - Customer Service Mainstreet Collection Employee Review

Thank you for taking the time to share your feedback. All of our products are designed in-house. We have new product introductions 3-4 times a year which include extensive market introductions. We work towards creating on-trend products with our own MSC twist. Time, energy, and research goes into creating new products and updating existing top sellers for our line. We inspect all samples to ensure quality assurance prior to shipping to our customers. Our cell phone policy is in place for the office and warehouse staff for various reasons. We have found active cell phone use to be a distraction. Our policy also ensures employee/customer confidentiality. We encourage all employees to provide immediate family and friends our office number should any type of emergency arise. It’s fair to say, the owner is in contact with many people on a day-to-day basis for the benefit of the company. Market is indeed a busy time for MSC. It is certainly all hands on deck during market season both in the office and in the showroom. For those that go to market, we cover all travel expenses, hotel accommodations, and a per diem each day on top of providing lunch each day. It’s an experience and privilege that not a lot of people get to take part in. We provide everything we can to help compensate for the long days and we certainly appreciate everyone that takes part in market and the company’s success. We as a company value hard work and dedication in getting the job done. We provide a competitive and fair compensation package to all of our employees and in return we have goals and expectations to fulfill.