Pros
Colleagues at the team level are generally supportive and capable Day-to-day work environment is manageable Some senior leaders are approachable and genuinely try to help where they can
Cons
Only select members of senior management consistently engage with or support employees Leadership is heavily focused on operations, despite repeated operational shortcomings, which shifts pressure onto sales, admin, IT, and other corporate teams Takes on 'inclusivity' events or trainings only to use them as a photo opportunity, not actually following through Expectation to work outside of your work hours without compensation, even if someone else leaves something to the last minute (very poor planning) Ongoing lack of planning results in everything being treated as urgent, creating constant stress and inefficiency Corporate staff are significantly underpaid and undervalued, despite being critical to the business Well-qualified, long-tenured employees with the appropriate education and experience are often overlooked for promotion, while roles are filled by individuals who do not have the required skill set Promotions and raises are frequently denied with vague explanations (“it just won’t work”), even for consistently high performers Bonuses are often promised but rarely paid, with recurring explanations around financial constraints—corporate teams are the ones who miss out Questioning decisions or constructively challenging leadership can lead to being sidelined or ignored Employees are regularly expected to cover two or more roles “for the good of the company,” without added compensation Limited flexibility: no work-from-home options, no sick leave, and only 10 days of annual leave with no opportunity to increase, expectation to be in the office either in Strathmore or Calgary (which is always dead and never has anyone there, all meetings are pretty much virtual) Requests for raises or career progression are often taken personally rather than handled professionally