Company that works to the whims of its founder. - Anonymous employee Magic Memories Employee Review

2.0
13 Jan 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunity to travel and get involved in with varied work. People that I work with are generally wonderful. There is a genuine intent to improve.

Cons

Senior Management work in functional silos and do not communicate with each other. Communication from the top-down is non-existent Company needs to stop growing to consolidate. It's always about winning the next contract, but we're not adequately staffing effective servicing and support of that contract. There are a lot of people out of their depth in relatively senior positions. Founder stepped aside to be replaced as CEO, but still interferes on a regular basis. After being introduced, the new CEO has disappeared off the face of the earth - I don't think we've had one communication from since the announcement of his appointment. Focus on 'lean' staffing model, post-acquisition, when people couldn't cope with the workload to begin pre-acquisition, is ridiculous and short-sighted.

Explore other reviews about Magic Memories

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Fun atmosphere, amazing manager. It was so much fun!

Cons

Hours are heavily influenced by tourism

4.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

They care about their employees and their comfort

Cons

Pay is low for the amount of BS from guests

See reviews by: Helpful|Rating|Date|All