Was fun at first, but management was DRAMAAAA - Sales Associate Madewell Employee Review

3.0
25 Sept 2024
Recommend
CEO approval
Business outlook

Pros

The discount, clothes are cute, fun co-workers, mostly cool customers and flexible hours!

Cons

The pay was low. Slow periods were SLOW so you got bored often. Was always struggling to have decent hours; they never had enough. Turnover was high because they took on a lot of part timers who could only work certain days and hours. Most importantly, I worked in two different locations and BOTH of them had major drama between the management. It was cutthroat and gossipy and made the work environment uncomfortable. Also not much opportunity for advancement so if you want to grow here this may not be the company for you.

Explore other reviews about Madewell

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team, top tier clothing benefits, flexible hours.

Cons

Pay wasn’t great, but may be better in the current economy.

4.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

60% off discount for employees, great associates to work with, flexible

Cons

your experience depends 100% on the managers, no commission but high focus on individual sales, HVAC system had been broken for years and was never fixed which made it unbearably hot in summer months to the point of exhaustion for both associates and customers

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