1.0
7 Jul 2010
Former employee
Huntington Station, NY
Recommend
CEO approval
Business outlook
Pros
You will find the honesty and integrity of management inspiring at your next workplace.
Cons
Unlike other retailers, Macy's does not appear to me to genuinely enjoy serving the intrinsic needs of their customers. Macy's appears motivated solely by financial return on investment - the result of the pressure from their heavy debt load. Product prices, coupons, and credit card incentives are all gimmicks to trick customers and pillage wallets. In return, customers disrespect Macy's by returning used clothing, demanding unreasonable discounts, and even damaging the physical building. A sad circle. A race to the bottom. An environment of despair.