Hate/love - Selling and Support Captain Macy's Employee Review

3.0
23 May 2021
Recommend
CEO approval
Business outlook

Pros

-You can always get overtime - Benefits are nice - You get to learn literally everything - Experience managing people - Get paid weekly

Cons

- The pay is pathetic for not just me, everyone!!!! We are beyond short staffed right now and I feel like our starting pay just isn't competitive enough. Since becoming a captain I make $15 an hour and when you're putting blood sweat and tears, going above and beyond I just feels like you're being cheated and definitely not valued enough. -People that have worked there 15+ years don't listen to you and feel like it's okay to do whatever they want which is infuriating. -I feel like it was pretty easy to become a captain but now wanting to move up more seems nearly impossible which is bs because they didn't paint it that way to begin with - Very hard to have any sort of life constantly full of stress and anxiety - Extremely short staffed but the expectations don't change (so you have to work 12-13 hours a day to get everything done and nobody else stays with you they don't give a crap because it falls on you the captain) - Everyone wants everything there way so there isn't any clear direction EVER - You get your schedule weekly and it's always different which also makes it very difficult to have a life or make plans

Explore other reviews about Macy's

5.0
1 Jul 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Great coworkers when I worked here.

Cons

Pay could be a little better.

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
4w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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