Gaining momentum despite office politics and sensitivity - Anonymous employee Macy's Employee Review

4.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Gaining momentum. Good to see the business turning around proper investment in stores and stores colleague being made. People are generally nice. There's a sense of pride working at Macy's.

Cons

A lot of politics. People can be territorial. Tend to cling on to old processes or ways of working unless direct mandate comes from the top.

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Macy's Response
3w
We appreciate the honest feedback working with us. Thanks for sharing!

Explore other reviews about Macy's

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I loved the people that I worked with. Everyone was such a delight to work with. Everyone I worked with pulled their weight and our jobs got done.

Cons

I personally don't have any cons to say. I LOVED my position.

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Macy's Response
4d
Thank you for sharing your experience as a Fulfillment Associate. We appreciate your feedback and are glad to hear that the team environment contributed positively to your time with us.
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
6d
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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