4.0
23 Apr 2026
Former employee
Kentucky, IL
Recommend
CEO approval
Business outlook
Pros
The pay at the company is great and little to no phones.
Cons
Company micromanages and some metrics have very high expectations
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Users say... "Work from home is nice" "Good pay if you can beat out your fellow employees." "One of the biggest strengths of this company is its employee culture." "Pay and PTO, Benefits are great"
Users say... "But leadership is aware and is putting in a solid effort to improve things." "If you fail a test in training or don’t meet production in training, you can get terminated." "Management has not once acknowledged or taken action to allow analysts to succeed." "The bonus structure used be designed in a way that allowed YOU, as an individual, to recover as much as you can and essentially get a great bonus based on your own recoveries, Average analysts only had to maybe recover $200K A QUARTER (not easy but also obtainable) to make a good livable salary and make good bonuses." "Current bonus structures have placed hard ceilings on how much an analyst will receive and place new analysts at an unfair disadvantage."