Pros
Some great, friendly people work there.
The business can be fun at times.
Cons
I'm sure the owners worked hard to build MRN--today, however, they just seem completely disconnected from what it's like to work there.
They no longer invest to keep their business competitive.
Wages are below market--and this is by design.
Managers are expected to take up the slack, work long, often unpredictable hours, many of which are spent filling in for staff who have called off or quit.
There's little effective effort to sustain consistent quality, resulting in online reviews that range from positive to horrendous.
Some employees wonder out loud if their particular business will close.