From Great to Fake - Anonymous employee MOO Employee Review

2.0
1 Apr 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Standard tech industry perks which involve free food, free booze and of course the unmissable ping pong table. Needless to say you're fully empowered to pick your own favourite Sharpie colour and Post-it stack. Democracy at its best. Having said that, this is a good place to begin your career straight out of uni, but don't stick around as you'll pick up bad habits.

Cons

Behind the immediate perks and claims of being able to make decisions when best placed to, there is absolutely no trust from management and the executive team towards the teams. All the structural changes that have been put in place by new execs clearly demonstrate that teams should carry on being distracted by free cake and balloons, whilst nothing gets better, but infact gets worse for most, but benefits just a handful. No sense of urgency which means there is poor true employee engagement and also loads of coasters that are simply too short-sighted to see they are picking up bad habits that will never be accepted elsewhere. The great culture some talk about, is more like when you're in school and you're part of the right crowd. If you're an independent thinker, eager to fine-tune your craft and experiment you will automatically belong to the wrong crowd. When the wrong crowd numbers start rising, more right crowd types​ are brought in from the right kind of places to secure majority. HR is more than a joke whereby there's been clear injustices across all departments but everything is dangerously brushed off as coincidental or environmental.

Explore other reviews about MOO

5.0
23 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Supportive management and welcoming hiring team, The management and hiring team are incredibly friendly and approachable. They have a thoughtful and well-structured onboarding process that makes new hires feel welcomed and helps them get acquainted with the company quickly. It really sets a positive tone from day one.

Cons

None that I have come across yet.

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MOO Response
11mo
Thank you for your kind words! We’re so glad to hear your experience with our hiring team and onboarding process has been positive. Creating a welcoming, supportive environment from day one is something we truly value, and it’s great to know that came through. We appreciate you taking the time to share your feedback! If there is anything further you’d like to share, please reach out to CPO@moo.com. Thanks again for your review!
1.0
3 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid, flexible, benefits are through the UK

Cons

Over the years, the company’s culture has steadily declined. What was once a positive and collaborative environment has shifted into one that appears to tolerate unprofessional behavior, reward favoritism, and lack strong leadership by example. Employees do not feel safe voicing concerns, even when those concerns are presented constructively with potential solutions. This has created a culture where open communication is discouraged rather than supported. There are also significant concerns regarding sales management. Leadership behaviors and work ethic at times fall short of expectations, with managers assigning responsibilities outside of employees’ defined roles, offering limited coaching, and not consistently demonstrating accountability. In some cases, work completed by team members is not appropriately recognized. Accountability overall appears to be lacking. Employees are frequently left feeling undervalued, which has contributed to low morale. While the organization promotes a commitment to work-life balance and a people-first (“keep it human”) culture, these values do not always align with the day-to-day employee experience. As a result, the company has experienced the loss of highly skilled and talented sales professionals. Recent organizational changes, including significant layoffs and the transition of roles to lower-cost regions, have further impacted trust. This has been particularly challenging given prior reassurances about job security. At this point, the organization has lost credibility with many employees due to these inconsistencies and decisions.

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