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MINES AND ASSOCIATES

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A Just-Ok Job: Glorified call center - Administrative Coordinator MINES AND ASSOCIATES Employee Review

2.0
17 Nov 2022
Recommend
CEO approval
Business outlook

Pros

The client-facing team is great.

Cons

No opportunity for growth within the company and there are no opportunities for professional development. High call volume - times with many back-to-back calls with very minimal support with phone coverage. High burnout levels amongst employees with minimal supervision and support from managers. A very stressful position with a salary that does not reflect how much work is expected to be completed.

Explore other reviews about MINES AND ASSOCIATES

5.0
4 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Very talented and supportive team

Cons

There are limited opportunities for advancement

3.0
14 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Great coworkers are the best benefit by far. Good place to work if you don't mind a boring office job. Flexible, many employees are remote or hybrid. Some of the leadership team is great.

Cons

Benefits used to be competitive but are going downhill - health insurance with high copays, the company provides its own network as its EAP (ethically questionable in my view). Lots of "benefits" that are supposed to help with mental health in the workplace (eg free yoga) but I couldn't afford therapy for myself. Majority owner of the company has a fragile ego and is awful to work with. Being part of the for-profit healthcare world can be soul-crushing.

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