Great experience with a few bumps! - Operations Lead Lyft Employee Review

A lot of thought leaders but with poor execution, that's from top leadership all the way down to ground leaders. It seemed like it was hard to get everyone to speak one universal language to carry a cohesive mission, especially with so many business lines at one point (contract drivers, rentals, bikes and scooters, driver centers). A lot of people took on more work than they should and a lot of people skated by without others noticing. It was difficult to work without alignment and not knowing which vertical your team falls on or even just who to report to sometimes.