Work here if you're desperate - CS Buyer Ops Trade LuxDeco Employee Review

1.0
6 Jul 2021
Recommend
CEO approval
Business outlook

Pros

WFH... thanks COVID Can't really think of anything else tbh

Cons

Nepotism!! Not customer service focused AT ALL Customer orders are always delayed - suppliers don't get paid on time. Goods aren't properly QC'd before delivery, no accountability @ the warehouse High monthly refunds - has been for many years Management priorities high net worth interior designer orders + family & friends over retail customers Made to work on over 15 spreadsheets at a time Unnecessary meetings weekly with no substance or goal especially the company all hands... all noise.. Overworked & underpaid No career progression + yearly review are delayed Toxic office work environment Made to work over Christmas when suppliers are closed and customers have already forgotten about their late order

Explore other reviews about LuxDeco

5.0
1 Dec 2021
Recommend
CEO approval
Business outlook

Pros

- Career-oriented with progression opportunities - Close-knit, supportive team - Thorough training - Manageable workload - Open to new ideas - Early finish on a Friday

Cons

- Quite manual in terms of orders and spreadsheets, this is improving as the company grows

2.0
25 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Common start up perks that look good

Cons

Leadership was a bit all over the place

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