A wonderful company to have on your CV, that thrives to do good, but falls short in looking after employees. - Marketing Communications Manager Lush Employee Review

3.0
9 Apr 2021
Recommend
CEO approval
Business outlook

Pros

- Fights for causes and those less fortunate - Raises money and donates money to fantastic organizations - Creates wonderful products - Aims to always do good

Cons

- Completely overworked - Not enough staff for the workload or expectation of leadership and execs - Poor leadership with people in power not qualified - Falls short on what it preaches (cases of racism, bullying etc.) - So many internal politics - Absolutely no focus on mental health or wellness for staff

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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