Wouldn't shut up about all the "good" they do but treat employees poorly - Anonymous employee Lush Employee Review

1.0
8 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- 50% discount (and even then Lush still makes a profit) - Can take home broken items

Cons

- Coworkers who don't know what boundaries are - Manager who doesn't know how to do anything and retreats to office when help is needed - Micromanaging behaviors from management: watches you like a hawk and forces you to engage and reengage with customers that very obviously wants to be left alone - Pushes sales yet forces employee to borderline harass customers, causing them to walk out without buying anything. What's the logic? - Stands all day and can't sit. - Tasks above your pay grade being forced on you, disguised as a favor (cult much?)

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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