Started off great but the experience soured - Software Engineer Luno Employee Review

3.0
6 Sept 2022
Recommend
CEO approval
Business outlook

Pros

* Great onboarding and initial experience * Good market related salary and benefits. * People department seems to genuinely care about employees. * Decent amount of leave days * Great sick/working from home policy * Lunch is provided

Cons

* CTO and chief architect maintains absolute control over the codebase and tech stack and treats developers with disrespect. Suggestions on improvements are discouraged and "laughed at" if is not exactly in line with their already accepted way of working. * The mid and end year peer reviews are unfair. Peers are encouraged to provide ways in which an employee can improve themselves. While this could be a great way to encourage personal developent, this information is then used to discredit and attack the employees being reviewed, hurting their careers in order to withold promotions. The employee is given no opportunity to understand these criticisms, where it is coming from or to defend themselves. * Promotion criteria is clearly stipulated but not followed when promotions are due. People are not promoted yet expected to perform the duties expected at the higher level. Promotions only goes to those in good political standing with higher management. * Developers are required to provide after hour support, however they often do not properly understand the services that they need to look after.

Explore other reviews about Luno

5.0
8 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Great culture to not work overtime.

Cons

Nothing is bad about this company

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Luno Response
2y
We greatly appreciate you taking the time to share such a positive review of your experience with Luno! Culture is central to everything we do and we're very pleased to hear that you are enjoying it!
5.0
9 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Great Culture miss everyone in ZA and the US.

Cons

None would work for them again in a heartbeat.

2
avatar
Luno Response
2y
Thank you so much for your kind words! We miss everyone to, and your presence was an important part of our wonderful culture. The positive relationships and connections we've built here mean a lot to us, and it's always great to know that you look back fondly on your time with us.
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