Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Luno

      Part of Digital Currency Group

      Engaged employer

      Luno reviews

      Started off amazing, ended up being another “not a sheep, not the best fit” environment. - Customer Service Associate Luno Employee Review

      1.0
      3 Apr 2019
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Had good people at first, was a great opportunity new space to learn in and great experience added to my own career.

      Cons

      Feel like but a number unless the “colour” is right, no one appreciates the extra you put in and always frowned upon for going up against one person that seems to have no skill but seduction 🙄

      avatar
      Luno Response
      7y
      Thank you for your feedback - I’m sorry that we didn’t meet your expectations in the end. We try really hard to make Luno a place where everyone can learn and grow - hopefully you experienced some of that in the time you spent with us. We will continue to work hard to ensure we make it a great place to work for everyone. Also feel free to send some of your feedback and suggestions directly to me if you haven’t already discussed it with someone in the company before you left, I’d love to know what we can do better. Marcus

      Explore other reviews about Luno

      5.0
      8 Apr 2024
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture to not work overtime.

      Cons

      Nothing is bad about this company

      avatar
      Luno Response
      2y
      We greatly appreciate you taking the time to share such a positive review of your experience with Luno! Culture is central to everything we do and we're very pleased to hear that you are enjoying it!
      5.0
      7 Jan 2022
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Huge top-down focus on culture and People topics: trusting in employees and empowering them, making people the best possl - The vast majority of people here are above average smart and kind - One of the most exciting companies to work for with massive transformative purpose and enormous ambitions (1 billion customers by 2030) - In the US, it feels like a once in a lifetime opportunity to join as one of the early employees and be part of making history

      Cons

      - scaling challenges with internal coordination, planning and decision making across offices and regions around the world - the business and organization here in the US is completely new, so a lot of things will take a while to work smoothly and you have to be ok with that - scaling the team fast enough for our ambitions - some people don't like that the culture can be "too nice" at times

      1
      avatar
      Luno Response
      4y
      Hi Lunaut, Thank you for leaving us your review, it helps future Lunauts get an insight into our culture, which as you say is great, and something we are really proud of! Kelly
      See reviews by: Helpful|Rating|Date|All
      Related searches: Luno jobs | Luno salaries | Luno benefits | Luno interviews
      Luno reviewsLuno Customer Service Associate reviewsLuno review