Pros
Luno gives people a lot of trust. If you identify a problem and have a good solution, you can often drive change without waiting for layers of approval. The flexibility is a major benefit. Teams are distributed globally, allowing collaboration across regions and generally supporting work-life balance. You can grow without a formal qualification. Remote Work.
Cons
Priorities sometimes shift rapidly, making it difficult for teams to build long-term momentum. Employees can feel like they're constantly adapting to new objectives. Like many tech companies over the past 4 years, Luno has gone through restructures and redundancies annually. That creates uncertainty, even for high performers. Teams are intentionally kept small. While this creates opportunities, it also means people often wear multiple hats and workloads can become heavy when colleagues leave. Not always receiving a bonus or increase.