4.0
14 Jan 2021
Former employee, more than 1 year
Rocklin, CA
Recommend
CEO approval
Business outlook
Pros
The culture here at Luna is amazing! Everyone here are so welcoming and make the job enjoyable. My team and Supervisor are super understanding and supportive
Cons
Concierge team doesn't get enough recognition and praise. They need more shout outs, encouragement, maybe even bonuses/rewards! The job itself is at times emotionally draining. For example, clients are yelling at you over the phone for something you didn't do and someone from another department is responsible for. Yet concierge gets the beating :(