It is a toxic environment with terrible management! - Anonymous employee Luminess Direct Employee Review

Work schedule is very flexible

Only 20 hours a week

Some team members are genuinely hard-working and collaborative.

Lack of Structure: There are no clearly defined job roles, responsibilities, or processes. Employees are frequently shifted from one task to another with little notice or explanation. Unethical Practices: Leadership directs staff to engage in behavior that raises serious ethical concerns. This includes instructions that put employees at risk. Toxic Leadership: Feedback is not welcomed, and decisions are made impulsively, often creating unnecessary chaos and stress. No Accountability: There is no HR department or effective internal oversight. Policies are either nonexistent or ignored. High Turnover: The result is a culture of fear, confusion, and burnout.