Misery loves company at Lume - Customer Service Representative Lume Deodorant Employee Review

1.0
26 May 2024
Recommend
CEO approval
Business outlook

Pros

Lume is backed by Harry's, so the class-action lawsuits against Lume may not *immediately* sink the company. Dr. Klingman's idea was a great one at inception, but execution and bad business choices have failed the brand. By taking employment at Lume, you gain crucial insight- how to run a company into the ground (or how to avoid it after you leave).

Cons

-miserable culture: as fake as they come with the worst office politics ever experienced. -benefits: "Unlimited PTO" at Lume means you should be at work unless you're dead. External providers are difficult to utilize, reducing the benefits to lackluster junk. -poor management: these individuals were promoted based on personal connections (dating, long-time friends, family, etc) and the majority don't have the skills required to perform their roles. -liars: HR, decision-makers, the whole lot. Saying a staff isn't being impacted by financial struggles after removing a bonus structure is a bold and well-documented lie. -poor $ management: they regularly post jobs and then remove the listing when they realize they can't afford top talent for the role. YET, a "major celebrity" is being booked for the company off-site.

Explore other reviews about Lume Deodorant

5.0
28 May 2024
Recommend
CEO approval
Business outlook

Pros

Fun, remote, great management team

Cons

Fully remote is great, but not my favorite

1.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

-Remote options, but thats leaving soon -Solid parent company

Cons

-Constant shifting of leadership and titles -Little to no direction for either Lume or Mando brands -Leadership is constantly rolling out "big ideas" with no follow through -Very little promotional opportunities, raises, incentives if you are not in office in NY and on leadership

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