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Lowe's Home Improvement

Engaged employer

Learning opportunities overshadowed by toxic management practices - Customer Service Representative (CSR) Lowe's Home Improvement Employee Review

1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good opportunity to learn about tools, DIY projects, and get experience in retail sales.

Cons

This particular store has toxic management style, he leads with tattle-tell fear mentality instead of collaborative and helpful training approach. He takes terrible advantage of his elderly employees. Female employees are expected to clean up after the men in the break rooms and after meetings. Upon hiring for part-time they will immediately schedule you for just under full time hours. due to being constantly short staffed. I also witness firsthand, managers hiding things from employes to, "teach then a lesson." It was very sad to see this especially in a small town that doesn't have many job opportunities to begin with. When I transferred from another Lowes, this one made me take a pay cut even though I had more skills than most of the employees in this store (glass cutter, pipe cutting, wood cutter, key machine, lifts, front loaders, etc.)

Explore other reviews about Lowe's Home Improvement

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing Benefits Summer opportunity for overtime Family environment

Cons

Typically rigid schedule (flexibility depending on managers) Requirements for getting credit card and leads.

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you want to be lazy it's perfect 👌

Cons

This is the worst company I have EVER worked for, the worst I've ever been treated by an employer. So bad it caused me to be suicidal. The managers are incompetent. They are not leaders, they do not care about your wellbeing, just what they can get out of you. If you don't get credit cards you get yelled at. I'm seen so many employees just walk out because of that reason alone. I begged for full time, never gave it to me, but still give it to new hires. Which caused my kids and I to have no health insurance. Constantly changing my schedule. Which causes you to never be able to make any plans, or have a life. Denied my leave of absence for surgery as I'm literally laying in bed waiting to get surgery. Which was still dinged as a call out. Eventually leading me to a final, to finally get fired from the hell hole that is Lowes. I was smiling getting fired, walked out the door and felt so much relief. Lowes blows.

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