Pros
The supportive services wing was lovely to work with. Supportive services managers were helpful mentors and easy to work with. The benefits package is comparable to similar organizations; nothing standout. No overtime required and you can turn your phone and email off when you leave work until you come back in the next work day.
Cons
If you're looking for an organization that practices housing first and harm reduction, this is not the employer for you. Also, the structure can feel isolating; you can go months only seeing staff in your own building and your supervisor, never meeting with people in similar roles or on other teams. Upper management does not seem to value supportive services at all. There is often poor communication and organization. For example, it took weeks after hire to get a work phone, badge, etc. and months after hire to get information about required trainings. They are moving towards having supportive services employees be managed by property management, which is unethical and goes against their contracts as far as I know. There is no company-wide discussion of equity and they are not receptive to feedback in this area. There is very high turnover among property and area management and they can be hit or miss--many of them are difficult to work with. The pay is not competitive. No opportunities for advancement from case manager to other positions, as they seem to be getting rid of the supervisor and director positions that used to be directly above case managers.