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Lithia & Driveway

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beware of lithia/driveway - Collector Lithia & Driveway Employee Review

1.0
2 Feb 2021
Recommend
CEO approval
Business outlook

Pros

The benefits are okay as far as the automotive industry goes but in the grand scheme of benefits they’re not great. The discounts on cars is the only real pro.

Cons

I worked for lithia collections branch (driveway formerly known as Southern Cascade) for not even a month before I resigned. There were constant micro aggressions (racially charged, saying the “r” word to express anger, LGBT phobic etc). In an office of about 30 people I didn’t see one black person? The ways collectors and managers would talk about debtors was disgusting. It was such a negative, cold and dark environment. In all my years working collections- this was one of the hardest places to get up and go to work to in the morning. I would not recommend at all. If you’re looking for a call center position there’s plenty other ones that have professional management and at the very least neutral work environments that don’t suck the actual life out of you. Management was so catty and did not know how to actually lead or teach employees. I could go on and on. Overall- no.

Explore other reviews about Lithia & Driveway

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Management, environment, and advancement opportunities

Cons

It can get really hot

1.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are good people, trying to do the best job they can.

Cons

Corporate treats low-level employees terrible. Management has no idea how their employees jobs are done, yet is willing to talk crap to others about their own employees. Corporate makes it clear that corporate employees are replaceable and that they believe anyone can do the ungodly monotonous jobs they create. Expectation is that each employee will do the work of 2-4 employees. Corporate employees are monitored constantly and expected to perform at 150% all day every day. Corporate employees are Not part of the dealership. Corporate employees are not eligible for bonuses, lunches, dinners, overtime or any perk that might ease the pain of being a peasant. Dealership employees regularly receive bonuses, lunches, dinners, overtime, corporate employees do not. Racism and mysoginy are rampant.

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