Maa - Merchandise Administrative Assistant Lipsy London Employee Review

I enjoyed helping women feel comfortable and embrace themselves. People traveled from near and far to get a dress for prom, homecoming, or even their wedding, and it was genuinely satisfying to assist customers in finding the perfect dress.

The first few months of working for Lipsy were great. It suddenly went very downhill. We were always understaffed. I ended up having a medical issue that my manager wouldn't let me out of work for. Hourly rate wasn't great and morale was low with a lot of workplace drama for only 4 people working there. The company is a U.S. implant originating in the U.K., originally with 6-10 other U.S. locations, but as of Jan 2018 all U.S. locations are closed. As a junior sales associate, when more and more people quit or were fired unnecessarily, I was forced to take on responsibilities that were store manager level while still being paid a very low wage; most notably closing the store alone, frequently being left alone in the store, and having to participate in corporate conference calls about sales numbers as there was no manager around most times. When our first manager was fired, the second manager made it very clear they did not like me. Eventually the toxic environment pushed me to give notice. Corporate made it clear that meeting sales goals was a priority, but this was hard to do with such high prices, but the number one feedback from customers was the high price range, and there were some days where I sold 1 to 2 items in 6 hours, if anything at all.

Discount on dresses, somewhat flexible with scheduling in the beginning of my time there

Was being made to do store manager duties yet wasn’t even making keyholder salary, was forced to be on sales calls as a junior employee etc